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Attorneys: Wouldn't You Like to Close MORE and Work LESS?
Outsourcing is not only cost-effective, but can increase your profits without sacrificing control, service or efficiency.
Allow our Virtual Assistants to professionally and effectively manage your files, while you just handle the closing. Then, simply return the original executed loan documents along with your original title policy and signed checks - both prepared by us. We will seemlessly facilitate all necessary post-closing tasks, including funding confirmation, recordation, package remittance to your mortgage clients and lenders and disbursement of all proceeds, payoffs and vendor payments. Then, a few days following funding of every closing, you will promptly receive the original post-closed and reconciled file.
Also utilize our powerful Click-n-Close® system and gain 24/7 real-time access to review status or details on any pending/closed file, instantly view/print customized reports, Settlement Statements, title policies and CPL's. You can also instantly track remittance of closing documents and mortgage payoffs and enjoy your very own web-based title plant and discharge tracking system. We will not only keep you better informed, but better organized as well.
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Utilizing Citrix's GoToAssist application, we can also assist with incident-resolution tools, Quicken reconciliation, ClosingDoc services and general technology support for your practice, directly contributing to lower support costs and improve office efficiency and customer loyalty.
Here's how it works:
Step 1: Simply click on the GoToAssist icon, then type in your name and a 9-digit support key (we'll provide). The Web-support request is then queued for the next available representative. With your permission, the GoToAssist thin-client is downloaded to your computer and instantly one of our Virtual Assistant's begins a remote-support session with you or your staff.
Alternatively, you can move directly from a phone call to a remote-support session.
Step 2: Our Virtual Assistant can immediately diagnose, troubleshoot and resolve the incident using a variety of incident-resolution tools, including:
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ChatLink™
Remote Diagnostics
File Transfer
Reboot/Reconnect
Remote Viewing/Control
Annotation Tools
Team Collaboration
Session Transfer |
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Step 3: At the end of the session, you can immediately provide input on the support experience, enabling us to address session metrics and increase our high standard of customer satisfaction and loyalty.
If you're truly interested in saving time, money and peace of mind, we have a solution for you. Start Today!
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